This guide covers everything you need to know about using your Vibrant Performance Partner Portal at vibrantperformance.shop. From logging in and ordering parts to submitting content and tracking milestones.
🔑
Log In to Your Portal
Use your unique access code to log in and see your personalized dashboard.
📦
Order Parts
Browse the full Vibrant product catalog, add items to your cart, and submit order requests.
🏷
Merch Store
Shop branded apparel and accessories with your exclusive partner discount code.
📸
Log Your Content
Submit content you have created featuring Vibrant Performance products.
📣
Vibrant Feed
See the latest posts from Vibrant and engage with brand content directly.
🏁
Milestones & Goals
Understand the content milestones in your agreement and how to complete them.
Bookmark Your Portal
Save vibrantperformance.shop so you can access it quickly anytime. Your access code never changes, so you can always log back in with the same code from your welcome email.
Logging In
Your Partner Portal is protected by a unique access code. Here is how to get started.
How to Access Your Portal 3 Steps
1
Find Your Access Code
When your sponsorship agreement was signed, you received an email from Vibrant Performance with your unique access code. It looks like: VP-A3K9M2
Check your inbox (and spam) for an email with "Partner Portal" in the subject. Can not find it? Reach out to team@marketing.vibrantperformance.com to have it resent.
2
Go to The Shop
Open vibrantperformance.shop in your browser. You will see this login screen:
vibrantperformance.shop
The Shop
Enter your access code to view your sponsorship dashboard
VP-A3K9M2
Access Portal
Your access code was provided with your signed sponsorship agreement. Contact your sponsor manager if you need help.
☝️
Type or paste your access code in the field, then click Access Portal. The code is case-insensitive.
3
You are In!
Your personalized dashboard loads immediately. The portal has three main tabs: My Dashboard, Order Parts, and Merch Store. Your session stays active until you sign out or close the browser.
Your Code is Permanent
Your access code stays the same for the duration of your sponsorship. No password, no account creation. Just your code.
Keep Your Code Private
Do not share your access code. It gives full access to your portal including order history, content submissions, and the ability to submit new orders.
Your Dashboard
The My Dashboard tab is your home base. It shows everything about your Vibrant Performance sponsorship in one place.
vibrantperformance.shop
The ShopV0.9.0Jake Morrison
2
Sign Out
My Dashboard
Order Parts
Merch Store
JM
Welcome back,
Jake Morrison
Twin Turbo C10 Build . Builder / Fabricator
Education PartnerSignedSince 01/15/2026
Brand Resources
⚡
Our Logo
Logo pack & assets
📖
Brand Guidelines
Colors, fonts & usage
📦
Order Parts
Browse catalog & order
What's Next
Submit your M2: Build/Fab content to complete your next milestone.
You have 1 order in transit. Check tracking below.
📄
Agreement Status: Signed
Signed on 01/15/2026
🚀
From Vibrant
3 posts to engage with
New
▶
YouTube
New product launch video
📷
Instagram
Customer build feature
🎥
TikTok
Quick install tip
Discount
50%
MSRP Cap
$5.0K
Orders
1 / 2
Content
3
MSRP Usage$1.8K / $5.0K
Used
$1,824
Remaining
$3,176
Orders Left
1
Order History
Order
Date
Status
MSRP
Tracking
ORD-2026-0047
01/22/2026
Shipped
$1,824
Track ↗
Deliverable Milestones
M1: Product Intro
Complete
M2: Build/Fab
In Progress
M3: Results
Not Started
M4: Events
Not Started
Example dashboard with sample data. "Jake Morrison" is a fictitious partner.
💡
Everything updates in real time. When the Vibrant team processes an order or reviews your content, your stats, budget bar, and milestones reflect the changes next time you log in.
Dashboard Breakdown
👤
Your Profile
At the top: your name, project, tier, and agreement status. Click your avatar to update your profile photo.
🔗
Brand Resources
Three quick-access cards linking to the logo pack, brand guidelines, and the Order Parts tab.
🎯
What's Next
Smart prompts that tell you what action to take. Shows your next incomplete milestone, available orders, or in-transit shipments.
📄
Agreement Status
Shows whether your agreement is Signed, Sent for Signature, or still being prepared. If signed, you can view the PDF directly.
📣
Vibrant Feed
A scrollable carousel of the latest brand content. Tap a card to see details and engage with the post.
📊
Key Stats & Budget
Overview cards (discount, MSRP cap, orders, content count) plus a progress bar showing MSRP budget usage with used, remaining, and orders left.
📦
Order History & Cash Disbursements
Tables showing all orders with statuses and tracking links. If your sponsorship includes cash payments, a separate section tracks disbursements. If you submitted a parts list during your invitation, it’s already here as your first order — no need to re-enter it.
🏁
Milestones
Progress cards for each milestone. Not Started, In Progress, or Complete. Updates as you submit tagged content.
Order Parts
Browse the full Vibrant Performance product catalog, add items to your cart, and submit order requests directly from the portal.
How to Order Parts Step by Step
1
Open the Order Parts Tab
Click the Order Parts tab in the navigation bar at the top of the portal. The product catalog loads with a category sidebar on the left and a product grid on the right.
vibrantperformance.shop / order parts
My Dashboard
Order Parts3
Merch Store
Categories
All Products 847
Clamps & Couplers 182
Exhaust Tubing 104
Flex Couplings 78
Intercooler Systems 45
🔍 Search all products...
Sort: SKU
🛒 Cart 3
847 products found
🛠
12516
2.5" SS V-Band Clamp
$42.99
Add to Cart
🛠
17944
304SS Exhaust Tubing 3"
$89.95
In Cart (2)
🛠
10770
Intercooler Core 600hp
$349.99
Add to Cart
Product catalog with category sidebar, search, and grid layout
2
Browse and Search
You can find products in several ways:
Categories on the left sidebar filter by product type
Search bar at the top with autocomplete suggestions as you type
Sort by SKU, price (low to high or high to low), or name
Show Discontinued toggle to see products no longer in production
Click any product card to see full details including description, dimensions, weight, and attributes.
3
Add Items to Your Cart
Set the quantity and click Add to Cart. The button turns green to confirm the item is in your cart. You can also add from the product detail view.
4
Review Your Cart
Click the Cart button (or the floating cart icon) to open the cart drawer. It shows your MSRP budget usage in real time.
vibrantperformance.shop / cart
Your Cart (3)✕
MSRP BUDGET (INCLUDING THIS CART)
Projected: $2,307Remaining: $2,693
17944
304SS Exhaust Tubing 3"
$179.90
-
2
+
12516
2.5" SS V-Band Clamp
$42.99
-
1
+
Cart drawer with budget tracking, quantities, and submit button
5
Submit Your Order
Click Submit Order Request to send your order to the Vibrant team. The cart clears and your order will appear in your Order History on the dashboard once processed.
Your Cart Saves Automatically
Cart items are saved locally and synced to the server. If you close the browser and come back later, your cart will still be there. You can also click Save Draft to manually save to the server.
Budget Tracking
The cart shows your projected MSRP usage in real time. The progress bar changes color: green when under 70%, yellow from 70% to 90%, and red above 90%. This helps you stay within your MSRP cap.
AI-Powered Suggestions
After placing an order, you may see AI-powered suggestions for complementary products that work well with your build.
Discontinued Products
Products marked as "Discontinued" are shown faded and cannot be added to your cart. Use the Show Discontinued toggle to see them.
Merch Store
Shop official Vibrant Performance branded merchandise with your exclusive partner discount.
vibrantperformance.shop / merch store
My Dashboard
Order Parts
Merch Store
Vibrant Merch
Rep the brand. Checkout is handled securely by Shopify.
Your Exclusive Partner Discount
25% off all merch with code: VIBRANT-JM25
Enter this code at checkout. Share it with your followers!
👕
VP Classic Tee
$29.99
View product
🧢
VP Snapback Hat
$24.99
View product
🧥
VP Zip Hoodie
$54.99
View product
☕
VP Travel Mug
$19.99
View product
Merch store with partner discount banner and Shopify product grid
How It Works
1
Open the Merch Store Tab
Click the Merch Store tab at the top of the portal. The Shopify storefront loads with all available merchandise.
2
Use Your Discount Code
Your exclusive discount code appears in a banner at the top of the Merch Store. Click Copy Code to copy it to your clipboard, or Copy Share Link to get a link that automatically applies the discount for anyone who opens it.
3
Browse and Purchase
Click View product to see sizes, colors, and details. Add items to the Shopify cart and check out. Enter your discount code at checkout to apply your discount.
Partner Discount Tiers
Tier
Discount
Ambassador
25% off all merch
Exposure
15% off all merch
Education
10% off all merch
Share Your Code
Your discount code is not just for you. Share it with your followers! When they use it, it helps us track referrals from your partnership.
Logging Content
Created a post featuring Vibrant Performance products? Log it through the portal so we can track your milestones.
Content Submission Flow
📱
Post Content
You
→
📝
Log in Portal
You
→
✅
Recorded
Automatic
→
🏁
Milestone Updated
Automatic
How to Submit Content Step by Step
1
Fill Out the Form
On your My Dashboard tab, scroll to "Submit Content" and complete the fields:
vibrantperformance.shop / submit content
Submit Content
Platform
YouTube
Content Type
Install/How-To
Date Posted
02/15/2026
Milestone
M2: Build/Fab
Post URL *
https://youtube.com/watch?v=example123
Thumbnail
URL auto-fills after upload
Upload
Engagement
12.5k views, 430 likes
Notes
Intercooler piping install on the C10 with Vibrant aluminum tubing.
Submit Content
Example form filled with sample data
☝️
Select Platform and Content Type, paste your post URL, pick the relevant Milestone, enter the date, and optionally add engagement metrics, a thumbnail, and notes.
2
View Your Content Log
After submitting, the entry immediately appears in your Content Log:
vibrantperformance.shop / content log
Content Log (3)
YouTube02/15/2026M2: Build/Fab
Install/How-To
12.5k views, 430 likes
Intercooler piping install on the C10 with Vibrant aluminum tubing.
View post ↗
Instagram02/01/2026M1: Product Intro
Unboxing
Vibrant stainless tubing and clamps arrived for the C10!
View post ↗
TikTok01/28/2026
Story/Reel
View post ↗
Content log showing entries with platform badges, milestones, and thumbnails
💡
YouTube thumbnails are pulled automatically from your video URL. For other platforms, upload a screenshot via the thumbnail upload button. Entries without a thumbnail show the platform icon.
Pro Tip: Log Everything
Even quick mentions, Instagram stories, or tags count! The more you log, the more complete your partnership profile becomes. Include engagement metrics when available to help showcase your reach.
AI Feedback on Your Content
After you submit content, our AI reviews it and gives you a score out of 10 with tips for improvement. Look for the 🤖 badge on each content item.
Content Types Reference
Type
What It Is
Examples
Unboxing
First look at products received
IG Reel opening a box, YouTube unboxing
Install / How-To
Showing installation or usage
YouTube install tutorial, TikTok time-lapse
Review
Your honest opinion on products
YouTube review, blog post with photos
Build Update
Progress on your project build
IG post showing build progress
Event Coverage
Showing products at events
Event photos, race day coverage
Story / Reel
Quick social media content
IG Story mention, TikTok clip
Mention / Tag
Tagging or mentioning Vibrant
IG tag in a post, YT shoutout
Tutorial
Educational how-to content
Welding tutorial, fabrication walkthrough
Comparison
Comparing products or results
Before/after, product comparison
Uploading Files
Need to share build photos, videos, or documents with the Vibrant team? Use the file upload zone right on your dashboard.
How to Upload Files Easy
1
Find the Upload Zone
On your My Dashboard tab, scroll to the File Upload section. You will see a drag-and-drop zone where you can drop files directly.
2
Drag & Drop or Browse
Drag files from your computer into the upload zone, or click the zone to browse your files. You can upload photos, videos, and documents up to 500MB per file.
3
Watch the Progress
A real-time progress bar shows the upload percentage as your file transfers. Larger files like videos may take a moment depending on your connection speed.
4
Files Go to Your Shared Folder
Once uploaded, files go directly to your partner shared folder. The Vibrant team can access them for features, reposts, or marketing use (always with credit). No need for external file sharing tools like Dropbox or Google Drive.
Large Videos Work Great
Large video files work great -- the upload handles files up to 500MB with a real-time progress bar.
Photos (JPG, PNG, WebP, HEIC)
Videos (MP4, MOV, AVI) up to 500MB
Documents (PDF, ZIP, AI, PSD)
Real-time progress bar during upload
Files go directly to your partner shared folder
No external file sharing tools needed
AI Content Feedback
Every piece of content you submit gets reviewed by our AI assistant, which gives you a score and tips to help you create even better content over time.
How AI Feedback Works
1
Submit Your Content
After you submit content through the portal, our AI automatically reviews it and generates a feedback score.
2
Check Your Score
Look for the 🤖 badge on each content item in your Content Log. Each review includes a score out of 10 based on quality, relevance, and brand visibility.
3
Read the Tips
Each review comes with a specific tip for improving future content. These tips are tailored to your submission and can help you level up your posts over time.
Score Breakdown
Score
Rating
What It Means
8 - 10
Strong
Excellent content. Great brand visibility, quality production, and engaging delivery.
5 - 7
Good
Solid content with room for improvement. Check the tips for easy wins.
Below 5
Needs Improvement
The content could use some work. Review the suggestions and try again on your next post.
AI Order Tips
🛠
Smart Product Suggestions
When you place an order, the AI may also provide fit ratings and product suggestions based on your build. These tips help you find complementary products that work well together.
A Tool, Not a Judgment
AI feedback is a tool to help you create better content -- not a judgment. Use the tips to level up your posts.
Logging Events
Attended a car show, race, track day, or meet? Log your events so we can track your presence and tie it to your M4 milestone.
How to Log an Event Step by Step
1
Open My Events
On your dashboard, scroll to the My Events section or click the Events tab to see your event log.
2
Fill In the Event Details
Complete the event form with the following information:
Event Name -- the name of the show, race, or meet
Event Type -- car show, race, track day, meet, or other
Dates -- start and end date of the event
Location -- city, state, or venue name
Description -- a brief summary of the event and your involvement
URL -- link to the event page (optional)
Photos -- upload event photos to accompany the entry
3
Submit
Click Submit Event to log it. Your event will appear in your event history and can count toward your M4: Event Coverage milestone.
VP Events Appear Automatically
Events hosted or organized by Vibrant Performance appear automatically in your calendar for all partners. You do not need to log those manually.
Your Profile & Social Links
Keep your social media handles, apparel sizes, and profile photo up to date so the Vibrant team always has the latest info.
Managing Your Profile
1
Edit Your Social Handles
Scroll to the Social Links section on your dashboard. Click Edit to update your handles for:
Instagram -- your IG handle (e.g., @yourname)
YouTube -- your channel name or URL
TikTok -- your TikTok handle
Facebook -- your Facebook page or profile
Click Save when you are done. These links help us find and feature your content.
2
Update Apparel & Team Sizes
If your sponsorship includes merch or team gear, make sure your apparel sizes are up to date. You can set shirt size, hat preference, and team size in the profile section.
3
Change Your Profile Photo
Click your avatar at the top of the dashboard. A camera overlay appears -- click it to choose a new image, crop and reposition it, then click Save Photo. Supports JPEG, PNG, and WebP up to 5 MB.
Keep It Current
If you change your Instagram handle or start a new YouTube channel, update it here so we can keep track of your content across platforms.
Vibrant Feed
The Vibrant Feed is a scrollable carousel on your dashboard showing the latest brand content from Vibrant Performance. Engage with posts to strengthen your partnership visibility.
vibrantperformance.shop / feed
🚀
From Vibrant
3 posts to engage with
New
▶
YouTube
New product launch video
📷
Instagram
Customer build feature
🎥
TikTok
Quick install tip
Feed carousel on the dashboard. Scroll horizontally to see more posts.
How the Feed Works
1
See New Content
The carousel appears on your My Dashboard tab below the "What's Next" section. Posts marked with a red "New" badge are recent additions. Featured posts appear slightly larger.
2
Tap to Expand
Click any card to see the full post details, including a caption and a call-to-action (like "Like and comment on this video" or "Share this post to your Story").
3
Engage
Click Open Post to go directly to the content on Instagram, YouTube, or TikTok. Your engagement is tracked so the Vibrant team can see which partners are most active.
Why Engage?
Engaging with Vibrant's official content (likes, comments, shares) helps boost the brand's reach and shows us you are an active partner. It is one of the easiest ways to add value to your sponsorship.
Notifications
The notification bell in the header keeps you updated on activity related to your sponsorship.
vibrantperformance.shop / notifications
Activity
Content "Install/How-To" submitted successfully
Content Submitted . 2 hours ago
Order ORD-2026-0047 status changed to Shipped
Order Status . 1 day ago
Cash disbursement of $500 logged via PayPal
Payment Logged . 3 days ago
Agreement status updated to Signed
Agreement Status . 1 week ago
Notification panel showing recent activity items
Understanding Notifications
🔔
The Bell Icon
Located in the header bar next to your name. A red badge shows the number of unread notifications. Click the bell to open the panel.
🎨
Color-Coded Events
Each notification has a colored dot indicating the type: blue for content submissions, orange for order status changes, amber for payments logged, green for agreement updates, and purple for shipments.
🕑
Recent Activity
The panel shows up to 20 recent events with timestamps. Click outside the panel to close it.
Milestones & Expectations
Your sponsorship agreement includes content milestones. Here is what they mean and how to complete them.
Content Milestones
Milestone
What is Expected
How to Complete
M1: Product Intro
Initial post introducing the Vibrant products you received
Submit content tagged "M1: Product Intro" after your first order
M2: Build/Fab
Products being installed or integrated into your project
Finished result, performance numbers, or product in action
Submit content tagged "M3: Results" with your finished project
M4: Events
Coverage at events, shows, races, or meets
Submit content tagged "M4: Events" with event coverage
Not All Milestones May Apply
Your agreement may only include certain milestones. Only the enabled ones will show on your portal.
What We Are Looking For
✅
Authentic Content
Be yourself. Genuine content performs best. No scripted ads needed.
✅
Vibrant Products Visible
Make sure products are clearly visible or mentioned. Tag us on social media when possible.
✅
Consistent Posting
Spread milestones naturally with your build timeline rather than all at once.
✅
High-Resolution Media
Upload raw or hi-res versions to your Dropbox folder when possible. We may feature your work on our channels (always with credit).
Creating Great Content
Not sure what to post for each milestone? Here is a breakdown of what works best, with tips for every stage of your build.
M1 -- Product Intro Milestone 1
📦
Unboxing & First Impressions
Show off what you received! Film an unboxing video or take photos of the packaging and products. Share your first impressions -- why you chose these parts and what you plan to do with them.
Show the packaging and products clearly
Read the part numbers so viewers can find them
Explain what you will use them for in your build
Good length: 2-5 min video or 3-5 photo carousel
M2 -- Build/Fabrication Milestone 2
🛠
Install Process & Fab Work
Document the install process and any fabrication work. Show the products being integrated into your project. This is where the real storytelling happens.
Show the work in progress -- the messy, real stuff
Explain your technical decisions and why you did it that way
Film the challenging parts -- your audience loves problem-solving
Good length: 5-15 min video or detailed photo series
M3 -- Results Milestone 3
🏁
Sound Clips, Dyno Results & Showcase
Show the finished product in action. Sound clips, dyno results, performance comparisons, and beauty shots of the completed build all work great here.
Before/after comparisons are incredibly engaging
Data overlays (dyno charts, boost logs) add credibility
Beauty shots of the final product -- clean, well-lit, detailed
Good length: 3-8 min video
M4 -- Events Milestone 4
🏅
Event Coverage with Your Build
Take your build to events -- car shows, races, track days, meets -- and capture the experience. Show Vibrant branding and your build in the wild.
Film the car in action at the event
Capture the atmosphere -- the crowd, the pits, the energy
Show Vibrant branding on your vehicle or booth
Good length: 3-10 min video or photo gallery
General Content Tips
✅
Always Tag @vibrant_performance
Tag us on every platform so we can find, engage with, and reshare your content. On Instagram, our handle is @vibrant_performance (with underscore). This is one of the simplest ways to make your content count.
✅
Use #ad or #sponsored Disclosure
The FTC requires disclosure when you receive free products or compensation. Add #ad or #sponsored to your posts. It is the law and it builds trust with your audience.
✅
Good Lighting & Clear Audio
You do not need a professional studio. Natural light and a quiet environment go a long way. Your phone camera is more than enough if the lighting is right.
✅
Show the Products Clearly
Make sure Vibrant products are visible in your content. Do not hide them in the background -- give them screen time. Close-ups of part numbers, logos, and finishes help a lot.
✅
Be Authentic
Your audience follows you for YOU. Do not try to be a commercial. Be genuine, share your real opinions, and let your personality shine through. Authentic content always outperforms scripted ads.
Tell a Story
The best content tells a story. Do not just show the product -- show WHY you chose it, HOW it fits your build, and WHAT difference it makes.
Profile Photo
Set a profile photo that represents you or your project.
How to Update Your Photo Easy
1
Hover Over Your Avatar
At the top of the portal, hover over your initials circle. A camera overlay appears:
vibrantperformance.shop
Edit
Welcome back,
Jake Morrison
Twin Turbo C10 Build
Hover to reveal the camera overlay
2
Select & Crop
Choose an image, then drag to position and use the zoom slider:
vibrantperformance.shop / crop
Adjust Profile Photo
✕
🚗
Drag to reposition . Scroll or use slider to zoom
🔍-
🔍+
Cancel
Save Photo
Crop tool. Drag to reposition, scroll to zoom.
3
Save
Click Save Photo. Your new profile picture updates immediately. Supports JPEG, PNG, and WebP up to 5 MB.
Brand Resources
Official resources for creating content featuring Vibrant Performance. These are linked from the top of your dashboard.
vibrantperformance.shop
Brand Resources
⚡
Our Logo
Logo pack & assets
📖
Brand Guidelines
Colors, fonts & usage
📦
Order Parts
Browse catalog & order
Click any card to open the resource in a new tab (or jump to Order Parts)
⚡
Logo Pack
Official logos in various formats for thumbnails, graphics, and content. Hosted on Dropbox for easy download.
📖
Brand Guidelines
Brand guide with approved colors, fonts, and logo usage rules. Follow these when creating branded content.
📦
Order Parts
The third resource card links directly to the Order Parts tab where you can browse the full product catalog.
Troubleshooting
Running into an issue? Here are quick fixes for the most common problems.
🌐 Page not loading?
Try these steps in order:
Clear your browser cache (Settings > Clear Browsing Data)
Try opening the portal in an incognito/private window
Check your internet connection
Try a different browser (Chrome, Firefox, Safari, or Edge all work)
📤 Upload failed?
If a file upload is not going through:
Check the file size -- the maximum is 500MB per file
Try a different browser (some older browsers have upload limitations)
Make sure your internet connection is stable
If the progress bar stalls, refresh the page and try again
🔑 Can not find my access code?
Your access code was sent in your welcome email when your sponsorship agreement was signed. Check your inbox (and spam folder) for an email with "Partner Portal" in the subject. If you still can not find it, email team@marketing.vibrantperformance.com and we will resend it right away.
🛒 Cart not saving?
Your cart relies on cookies and local storage to persist between sessions. If your cart is not saving:
Make sure cookies are enabled in your browser settings
Try refreshing the page
Use the Save Draft button in the cart to manually save to the server
Avoid using browsers in "always clear cookies on close" mode
📸 Content not showing in log?
After submitting content, it should appear immediately in your Content Log. If it does not:
Refresh the page -- content appears after successful submission
Check that all required fields were filled in (Platform, Post URL, and Milestone are required)
If it still does not appear, try submitting again
📷 Profile photo not updating?
If your new profile photo is not showing after saving:
Clear your browser cache -- old images can be cached
Try a different image format (JPG and PNG work best)
Make sure the image is under 5 MB
Try uploading from a different device if the issue persists
Still Stuck?
If none of the above fixes your issue, email team@marketing.vibrantperformance.com with a description of the problem and a screenshot if possible. We will get back to you quickly.
Frequently Asked Questions
Quick answers to common questions about your portal and sponsorship.
🔑 I lost my access code. How do I get it back?
Check your email for a message with "Partner Portal" in the subject. If you can not find it, email team@marketing.vibrantperformance.com and we will resend it immediately.
📱 Can I access the portal on my phone?
Yes! The portal is fully responsive and works great on phones, tablets, and desktops. You can log content from the car show or shop floor. The Order Parts catalog and cart also work on mobile.
🛒 How do I order parts through the portal?
Click the Order Parts tab, browse the catalog, add items to your cart, and click Submit Order Request. Your order goes directly to the Vibrant team for processing. See the Order Parts section for a full walkthrough.
💰 Does my cart save if I close the browser?
Yes. Your cart is saved to your browser automatically and also synced to the server in the background. When you log back in, your saved cart items will be restored. You can also click Save Draft in the cart to manually save.
🏷 How do I use my merch discount code?
Go to the Merch Store tab. Your discount code is shown in the banner at the top. Copy it and enter it at Shopify checkout. You can also use the Copy Share Link button to get a link that auto-applies the discount for anyone who clicks it.
🏁 Do I have to complete all four milestones?
Not necessarily. Only the milestones enabled in your agreement will appear on your portal. If you are unsure which milestones apply to you, email team@marketing.vibrantperformance.com.
📊 How do I know when a milestone is complete?
When you submit content tagged with a milestone, the Vibrant team reviews it. Once approved, the status on your dashboard updates from "Not Started" or "In Progress" to "Complete".
📦 Can I request parts outside of the portal?
The Order Parts tab is the primary way to request parts. It shows real-time budget tracking and the full catalog. If you have a special request or need help finding a product, email team@marketing.vibrantperformance.com.
📷 Can I change my profile picture?
Yes. Click your avatar anytime. Crop and reposition before saving. Supports JPEG, PNG, WebP up to 5 MB.
🔔 What are the notifications about?
The bell icon shows activity on your account: content submissions, order status changes, payment disbursements, agreement updates, and shipment tracking. Each event type has a color-coded dot for easy scanning.
📤 How do I upload build photos and videos?
Use the File Upload section on your dashboard. Drag and drop files up to 500MB -- photos, videos, and documents are all supported.
🤖 What does the AI feedback score mean?
Our AI reviews your submitted content and scores it from 1-10 based on quality, relevance, and brand visibility. It also gives tips for improvement. It is a helpful guide, not a grade.
📅 How do I log an event?
Click the "My Events" section and fill in the event details -- name, type, dates, location, and photos. Events you attend can count toward your M4 milestone.
🔗 How do I update my social media handles?
Scroll to "Your Social Links" on your dashboard and click "Edit". You can add or change your Instagram, YouTube, TikTok, and Facebook handles.
💬 Who do I contact for help?
For any questions about your portal, orders, content, or sponsorship, email team@marketing.vibrantperformance.com. We are here to help.
Your Profile & Social Links
Keep your social media handles, apparel sizes, and profile photo up to date so the Vibrant team always has the latest info.
Edit Your Social Handles
Scroll to the Social Links section on your dashboard. Click Edit to update your handles for:
Click Save when you are done. These links help us find and feature your content.
Update Apparel & Team Sizes
If your sponsorship includes merch or team gear, make sure your apparel sizes are up to date. You can set shirt size, hat preference, and team size in the profile section.
Change Your Profile Photo
Click your avatar at the top of the dashboard. A camera overlay appears -- click it to choose a new image, crop and reposition it, then click Save Photo. Supports JPEG, PNG, and WebP up to 5 MB.
Keep It Current
If you change your Instagram handle or start a new YouTube channel, update it here so we can keep track of your content across platforms.